Kargo ve İade
Shipping Policy
At Porto, we strive to provide a seamless shopping experience. Below are the details of our shipping process to ensure that your smartphone accessories reach you promptly and in perfect condition.
Shipping Rates and Delivery Times
Domestic Shipping
Standard Shipping
From $10 - Estimated delivery within 4 business days
Expedited Shipping
From $20 - Estimated delivery within 2 business days
Free Shipping
Available on orders over $99
INTERNATIONAL SHIPPING
We offer international shipping to select countries. Rates and delivery times vary by location. Estimated delivery time is 10 business days.
Please note that international customers may be subject to additional customs fees or taxes
based on their country’s regulations. These charges are the responsibility of the customer and
are not included in our shipping rates.
based on their country’s regulations. These charges are the responsibility of the customer and
are not included in our shipping rates.
Sipariş Süreci
Tracking Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment in real-time. Please allow up to 4 hours for the tracking information to update after receiving the confirmation email.
Returns & Refunds
Your satisfaction is our priority, and we understand that sometimes things don’t go as expected. Our returns policy is designed to be hassle-free, ensuring you have peace of mind when shopping with us.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3 business days, and the credit will automatically be applied to your original method of payment.
Cancellations
Orders can be canceled within 2 hours of placement. If your order has already been shipped, you will need to follow the return process outlined above.
